By using or accessing Picky Asssit Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

1. Picky Assist has the utmost respect for its User’s Privacy. This Privacy Policy embodies our commitment to its protection through adherence to fair electronic information practices. Users may have Picky Assist’s promise that Picky Assist shall not electronically process customer’s personal and/or business information in any way that is incompatible with the policy.
2. Picky Assist respects the privacy of its User’s need and therefore does not use data collected from its Customers, whether order information or personal information, for any purpose other than for the preparation of reports.
3. With respect to security: Picky Assist has got appropriate security measures in place available in Picky Assist’s physical facilities to protect against the loss, misuse, or alteration of information that Picky Assist has processed from Users end. If required in response to a subpoena, or court order of a verified administrative body requesting disclosure of a transaction, Picky Assist may disclose the limited amount of Personally Identifiable Information as may be required in legal proceedings. Picky Assist will limit the scope and will only disclose that information, which is required.

What information we collect

1. We collect only basic information in order to enable us to give you service, Full Name, Email Address, Country, IP Address, Time Zone, Mobile Number, Mobile Phone Make, Model details for creating your account.
2. At any point of time the users can turn on and off the access given to read and push the messages received in different messaging applications.
3. We collect and store various messaging applications API Token, Sceret key to provide you with the services
4. We collect and store your mobile device id in order to identify your devices that help us to send notifications and other personalized services as required by you
5. When you install the Picky Assist Mobile App to access the CRM on the go, we collect the inbound and outbound call logs from the SIM card you have enabled. This data is synchronized with your CRM account solely to help you track the inbound and outbound calls you make also show the contextual information from CRM when you receive or make calls from your phone
6. When you install the Picky Assist Mobile App to access the CRM on the go, we sync the contact name to the Picky Assist CRM for any new incoming or outgoing calls. If the contact name is not found in the CRM, it will be added with the intention of providing context from your phone to the CRM, allowing you to refer to the caller’s name.

What information we share

We don’t share any kind of information with any 3 rd party under any circumstances
however your information may be shared under the following circumstances

• Demand from verified administrative / government body
• Demand from our payment gateway partner in order to verify a transaction
• Demand from our fraud monitoring team in case of any suspicious activity / event.

Picky Assist will limit the scope and will only disclose that information, which is required

How we store the data

We store all users personal details in industry standard encryption format, push and pull messages from messaging app is stored as unencrypted for showing and preparing the detailed reports.

Cookie Policy

We use cookies to understand, secure, operate, and provide our Services. For example, we use cookies:

1. To provide Picky Assist web and app and other Services that are web-based, improve our experiences, understand how our Services are being used, and customize our Services;
2. To remember your choices, such as your language preferences, and otherwise to customize our Services for you.
3. To secure you by marking your computer or mobile phone as a trusted device.

Picky Assist CRM Mobile App Specific Disclosure & Privacy Polices

Information We Collect

Call Logs

When you install the Picky Assist Mobile App to access the CRM on the go, we collect the inbound and outbound call logs from the SIM card you have enabled. This data is synchronized with your CRM account solely to help you track the inbound and outbound calls you make also show the contextual information from CRM when you receive or make calls from your phone

Contact Names

We sync the contact name to the Picky Assist CRM for any new incoming or outgoing calls. If the contact name is not found in the CRM, it will be added with the intention of providing context from your phone to the CRM, allowing you to refer to the caller’s name.

How We Use the Information

The information collected is used exclusively for the following purposes:

• Synchronizing call logs into your respective CRM account.
• Displaying call statistics within the CRM to help you track calls efficiently.
• Show the contextual information from the CRM that is stored agains the caller when you receive or make calls from your phone
• By synchronizing contact names, the CRM can provide better context for each call, helping you manage and track your communications more effectively.

We do not share your call details or any other personal information with third parties, however your CRM admin able to see the call details.

Data Synchronization

All call details are synchronized from the mobile app only to the Picky Assist servers (https://pickyassist.com) associated with your CRM account. This ensures that your data remains secure and is only accessible through your CRM account.

Data Security

We prioritize the security of your data and have implemented measures to protect your information from unauthorized access, alteration, or destruction. Our servers are secured with industry-standard security protocols to ensure the safety of your data.

Third-Party Sharing

We do not share, sell, or rent your personal information or call details to any third parties. Your data is used solely for the purpose of enhancing your experience with the Picky Assist CRM.

Your Consent

By installing and using the Picky Assist CRM application, you consent to the collection and use of your call details as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our application.

Point of Contact

If you have any quires on the Privacy & Cookie policy then please send an email to [email protected] with the Subject “Privacy Concerns” and our team will get back to you in 3 working days