Customer communication has moved heavily toward instant messaging platforms, and WhatsApp now plays a major role in how businesses interact with leads, customers, and support requests. From sales conversations to...
Zoho WhatsApp API: Why Smart Businesses Are Connecting Zoho CRM With WhatsApp ?
Most businesses already rely on WhatsApp for customer communication. Sales teams respond to leads there, support teams handle queries there, and customers increasingly prefer it over email. Yet in many companies...
