{"id":2625,"date":"2019-12-30T09:12:02","date_gmt":"2019-12-30T09:12:02","guid":{"rendered":"https:\/\/pickyassist.com\/blog\/?p=2625"},"modified":"2020-01-09T17:32:56","modified_gmt":"2020-01-09T17:32:56","slug":"2019-a-quick-walk-through","status":"publish","type":"post","link":"https:\/\/pickyassist.com\/blog\/2019-a-quick-walk-through\/","title":{"rendered":"2019 A Quick Walk Through"},"content":{"rendered":"\n<p class=\"has-drop-cap\">Thank you for being with us this year \u2764\ufe0fand its been a great year for us because of the trust and confidence showered by our below customers like you. At Picky Assist every day starts with an ocean of opportunities to serve our customers with innovative products and services. Just have a look at what we have together accomplished in 2019&#8230;<\/p>\n\n\n\n<div class=\"wp-block-media-text is-vertically-aligned-center\" style=\"grid-template-columns:36% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"435\" height=\"268\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/uptime-monitor.png\" alt=\"\" class=\"wp-image-2626\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/uptime-monitor.png 435w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/uptime-monitor-300x185.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/uptime-monitor-370x228.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/uptime-monitor-270x166.png 270w\" sizes=\"auto, (max-width: 435px) 100vw, 435px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-align-left has-large-font-size\"><br><strong>99.999% Uptime &#8211; Only 5 Minutes Downtime<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-default\"\/>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-vertically-aligned-center\" style=\"grid-template-columns:auto 27%\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/TextMessages_AppIcon-01.png\" alt=\"\" class=\"wp-image-2650\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/TextMessages_AppIcon-01.png 192w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/TextMessages_AppIcon-01-150x150.png 150w\" sizes=\"auto, (max-width: 192px) 100vw, 192px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size\"><br><strong>50 Million+ Interactions Handled <\/strong><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div class=\"wp-block-media-text\" style=\"grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/shake-hand.png\" alt=\"\" class=\"wp-image-2652\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/shake-hand.png 225w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/shake-hand-150x150.png 150w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size\"><br><strong>500+ New Paid Customers Added<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right\" style=\"grid-template-columns:auto 25%\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/new-features.png\" alt=\"\" class=\"wp-image-2655\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/new-features.png 400w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/new-features-300x300.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/new-features-150x150.png 150w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/new-features-370x370.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/new-features-270x270.png 270w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size\"><br><strong>50+ New Features Released<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div class=\"wp-block-media-text\" style=\"grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1015\" height=\"1024\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-1015x1024.png\" alt=\"\" class=\"wp-image-2657\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-1015x1024.png 1015w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-297x300.png 297w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-150x150.png 150w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-768x775.png 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-1522x1536.png 1522w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-370x373.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-270x272.png 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-570x575.png 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger-740x747.png 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/facebook-messenger.png 2000w\" sizes=\"auto, (max-width: 1015px) 100vw, 1015px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size\"><br><strong>Introduced Facebook Messenger<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right\" style=\"grid-template-columns:auto 36%\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"344\" height=\"280\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/whatsapp_approved.png\" alt=\"\" class=\"wp-image-2659\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/whatsapp_approved.png 344w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/whatsapp_approved-300x244.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/whatsapp_approved-270x220.png 270w\" sizes=\"auto, (max-width: 344px) 100vw, 344px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size\"><br><strong>Introduced WhatsApp Official <\/strong><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">January <\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Call Conference \/ Click 2 Call is moved from Alpha to Beta<\/li><li>Picky Assist Bridge App Version 4.0 Released<\/li><li>Broadcast <a href=\"https:\/\/help.pickyassist.com\/api-documentation-v2\/introduction\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"API Version 2.0 (opens in a new tab)\">API Version 2.0<\/a> Released<\/li><li>Introduced Subscriber <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-broadcaster\/creating-a-campagin#segment-subscribers\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Segment (opens in a new tab)\">Segment<\/a> based filters<\/li><li>Introduced <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-broadcaster\/creating-a-campagin#personalising-outgoing-message\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Personalisation (opens in a new tab)\">Personalisation<\/a> in Broadcaster &amp; Smart Replies<\/li><li>Integration of Click 2 Call with Smart Replies<\/li><li>Missed <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-call-conference\/click-2-call-call-back#configuring-missed-call-actions\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Call Action (opens in a new tab)\">Call Action<\/a> to send Automatic SMS \/ WhatsApp \/ Calls <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">April<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Introduction of Yearly Plan for Phone Automation $299 per year<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">June  <\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Introduction of <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-widgets\/introduction\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Widgets (opens in a new tab)\">Widgets<\/a> which helps to integrate Smart Replies into a Website or Blog<\/li><li>New Partner in India and Supports Local Currency Billing (INR)<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">July<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Only one scheduled downtime in the 2019 , lasts for 5 minutes to upgrade servers<\/li><li>Picky Bridge Mobile App Version 4.3 Released <\/li><li>Introduced <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-broadcaster\/whatsapp-number-filter-tool\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"WhatsApp Filter (opens in a new tab)\">WhatsApp Filter<\/a> , Link Preview &amp; Delivery Reports <\/li><li>Introduction of <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/smart-replies\/train-module\/smart-actions\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Smart Action (opens in a new tab)\">Smart Action<\/a>s in Smart Replies<\/li><li>Introduction of <a href=\"https:\/\/pickyassist.com\/whatsapp-to-email-whatsmail\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"WhatsMail (opens in a new tab)\">WhatsMail<\/a> Adon Service <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">August <\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Launched New Help Desk <a href=\"https:\/\/help.pickyassist.com\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"https:\/\/help.pickyassist.com (opens in a new tab)\">https:\/\/help.pickyassist.com<\/a><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">September <\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Introduction of <a href=\"https:\/\/pickyassist.com\/whatsapp-channel-for-zendesk\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Zendesk (opens in a new tab)\">Zendesk<\/a> App for Picky Assist.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">October<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Introduction of <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-live-chat\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"LIVE Chat  (opens in a new tab)\">LIVE Chat <\/a>Basic Version <\/li><li>Smart Replies Supports All Major Languages<\/li><li>Smart Replies Option to Ad <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/smart-replies\/train-module\/question-variations\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Question Variations (opens in a new tab)\">Question Variations<\/a><\/li><li>Introduction of <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/smart-replies\/train-module\/intent-and-context\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Intent &amp; Context (opens in a new tab)\">Intent &amp; Context<\/a> in Smart Replies <\/li><li>Smart Replies &#8211; Handling Media Files, Option to Set Static Reply when receiving media files<\/li><li>Smart Replies &#8211; Option to Turn off Reply to Groups<\/li><li>WhatsApp <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/global-settings\/settings-for-processing-whatsapp-incoming-media\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Incoming Media Handling (opens in a new tab)\">Incoming Media Handling<\/a>, Option to send a URL back when receives a media file from user.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">November <\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Introduction of <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-facebook-messenger\/introduction\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Facebook Messenger Integration  (opens in a new tab)\">Facebook Messenger Integration <\/a>(Beta) as a New Channel<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">December <\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Introduction of<a href=\"https:\/\/pickyassist.com\/whatsapp-official-business-account\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" WhatsApp Official Business Account (opens in a new tab)\"> WhatsApp Official Business Account<\/a> (Beta) as a New Channel <\/li><li>Introduction of Bridge App <a href=\"https:\/\/help.pickyassist.com\/changelog\/bridge-app-change-log\/4.6\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Alpha Version 4.6 (opens in a new tab)\">Alpha Version 4.6<\/a> with sending speed of upto 60 messages per minute.<\/li><\/ul>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/welcome-2020.jpg\" alt=\"\" class=\"wp-image-2717\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/welcome-2020.jpg 600w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/welcome-2020-300x200.jpg 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/welcome-2020-370x247.jpg 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/welcome-2020-270x180.jpg 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2019\/12\/welcome-2020-570x380.jpg 570w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<p>We are all set to Welcome 2020 and always&nbsp;committed to tailor-made our Products to meet your business requirements.<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for being with us this year \u2764\ufe0fand its been a great year for us because of the trust and confidence showered by our below customers like you. At Picky Assist every day starts with an ocean of opportunities to serve our customers with innovative products and services. Just have a look at what [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2747,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[100,101],"class_list":["post-2625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-2019-at-glance","tag-2019-walk-through"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>2019 A Quick Walk Through - Picky Assist Official Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pickyassist.com\/blog\/2019-a-quick-walk-through\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2019 A Quick Walk Through - Picky Assist Official Blog\" \/>\n<meta property=\"og:description\" content=\"Thank you for being with us this year \u2764\ufe0fand its been a great year for us because of the trust and confidence showered by our below customers like you. 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