{"id":2690,"date":"2019-12-26T06:04:03","date_gmt":"2019-12-26T06:04:03","guid":{"rendered":"https:\/\/pickyassist.com\/blog\/?p=2690"},"modified":"2020-05-05T18:54:07","modified_gmt":"2020-05-05T18:54:07","slug":"whatsapp-facebook-click-2-chat","status":"publish","type":"post","link":"https:\/\/pickyassist.com\/blog\/whatsapp-facebook-click-2-chat\/","title":{"rendered":"WhatsApp &#038; Facebook Click 2 Chat"},"content":{"rendered":"\n<p>Click 2 Chat is a feature allows website visitors to initiate a conversation through WhatsApp or Facebook with right context. Your website visitors dont need to manually save your WhatsApp number or search your messenger bot instead they can simply click and start a conversation right from your website or mobile app.<\/p>\n\n\n\n<p>One of the major advantage is that you can track from which product, services or webpage the customers reached you which helps to personalise the communication with the customer <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Generating Automatic Direct Click 2 Chat Links with Smart Replies<\/h2>\n\n\n\n<p>Using our Smart Replies you  can generate direct click 2 chat links against each conversations  This link helps you to redirect a user into correct context of a conversation. It&#8217;s very useful to set as Call to Action for various Social Media or Online Advertisements. If you would like to include it in SMS promotions then you can use a link shortening service like <a rel=\"noreferrer noopener\" href=\"https:\/\/bitly.com\/\" target=\"_blank\">https:\/\/bitly.com\/<\/a><\/p>\n\n\n\n<p>You can get the direct link of any smart reply questions by clicking the Link icon as shown below <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blobscdn.gitbook.com\/v0\/b\/gitbook-28427.appspot.com\/o\/assets%2F-LlJChpzcxtwOYGcBd1q%2F-LtT5nM_ZFmKntUH9EGZ%2F-LtT7LnOrg2IFMFvhAiL%2Fdirect-url.png?alt=media&amp;token=d0b9d33d-5ff1-4204-9d8a-26435ef0d2c8\" alt=\"\"\/><figcaption>Direct URL<\/figcaption><\/figure>\n\n\n\n<p><strong>A popup window will open as shown below; <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blobscdn.gitbook.com\/v0\/b\/gitbook-28427.appspot.com\/o\/assets%2F-LlJChpzcxtwOYGcBd1q%2F-LtT5nM_ZFmKntUH9EGZ%2F-LtT7g1SWwM0HQvnwSbo%2Fdirect-url-expansion.png?alt=media&amp;token=f216947a-0d10-40c9-8e17-ba437f4b0d79\" alt=\"\"\/><\/figure>\n\n\n\n<p>Click the text box and the direct url will copy into the clipboard, now you are ready to use the direct url in your SMS &amp; Social Media Campaigns. <\/p>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Manually Creating WhatsApp Direct Link<\/h2>\n\n\n\n<p>To create your own link with a pre-filled message that will automatically redirect the user to WhatsApp<\/p>\n\n\n\n<p style=\"background-color:#ebebeb\" class=\"has-background\">https:\/\/wa.me\/<strong>whatsappphonenumber<\/strong>\/?<strong>text<\/strong>=urlencodedtext<\/p>\n\n\n\n<p>Replace <strong>whatsappphonenumber<\/strong> with your phone number in international format without + or 0 and  replace <strong>text<\/strong> with the pre-filled message (URL Encoded)<\/p>\n\n\n\n<p><strong>Correct Phone Number Format:<\/strong> https:\/\/wa.me\/15551234567<\/p>\n\n\n\n<p><strong>Incorrect Number Format :<\/strong> https:\/\/wa.me\/+001-(555)1234567<\/p>\n\n\n\n<p><strong>URL Encoding <\/strong><\/p>\n\n\n\n<p>You can URL-Encode any sentence using this simple Online Tool <a href=\"https:\/\/www.urlencoder.io\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.urlencoder.io\/<\/a><\/p>\n\n\n\n<p>URL Encoded Text of &#8220;I&#8217;m inquiring about the apartment listing&#8221; will be as below ; <\/p>\n\n\n\n<p> I&#8217;m%20inquiring%20about%20the%20apartment%20listing<\/p>\n\n\n\n<p>So the final URL will look like this <code>https:\/\/wa.me\/15551234567?text=I'm%20interested%20in%20your%20car%20for%20sale<\/code><\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Manually Creating Facebook Messenger Direct Link<\/h2>\n\n\n\n<p>Each facebook page will have a Messenger Link or tiny URL which helps you to include the link on a flyer, in an email, in a QR code or in an SMS message. Your Messenger link directs people to a conversation with your messenger bot<\/p>\n\n\n\n<p style=\"background-color:#ebebeb\" class=\"has-background\"> https:\/\/m.me\/<strong>yourpage-username<\/strong>?<strong>ref<\/strong>=Call <\/p>\n\n\n\n<p><strong>yourpage-name <\/strong> replace with your page username <\/p>\n\n\n\n<p><strong>ref<\/strong> is an optional parameter and when a person clicks or scans an m.me link that contains a ref parameter and is taken into an existing conversation thread, it will now open the 24hr standard messaging window.<\/p>\n\n\n\n<p style=\"background-color:#ebebeb\" class=\"has-background\">You can set <strong>ref=smart reply keywords <\/strong>so the user get engaged with relevant messages, this is very useful for running messenger ads in facebook, sharing link with SMS &amp; Email. This also helps you to redirect a user into correct context of a conversation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Click 2 Chat is a feature allows website visitors to initiate a conversation through WhatsApp or Facebook with right context. Your website visitors dont need to manually save your WhatsApp number or search your messenger bot instead they can simply click and start a conversation right from your website or mobile app. One of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2754,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44,60],"tags":[95,94,96],"class_list":["post-2690","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides","category-whatsapp","tag-messenger-click-2-chat","tag-whatsapp-click-2-chat","tag-whatsapp-shorten-url"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WhatsApp &amp; Facebook Click 2 Chat - Picky Assist Official Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pickyassist.com\/blog\/whatsapp-facebook-click-2-chat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WhatsApp &amp; Facebook Click 2 Chat - Picky Assist Official Blog\" \/>\n<meta property=\"og:description\" content=\"Click 2 Chat is a feature allows website visitors to initiate a conversation through WhatsApp or Facebook with right context. 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