{"id":3065,"date":"2021-03-23T18:49:20","date_gmt":"2021-03-23T18:49:20","guid":{"rendered":"https:\/\/pickyassist.com\/blog\/?p=3065"},"modified":"2021-04-26T23:04:10","modified_gmt":"2021-04-26T23:04:10","slug":"whatsapp-integration-with-woocommerce","status":"publish","type":"post","link":"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/","title":{"rendered":"WhatsApp Integration with WooCommerce"},"content":{"rendered":"\n<p>In this blog, we are going explore the possibilities of integrating WhatsApp with Woocommerce using Picky Assist Connector.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pre-Requisite<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>WhatsApp Channel Enabled Picky Assist Account<\/li><li>Woocommerce Plugin Installed in the WordPress Site<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">About Woocommerce<\/h2>\n\n\n\n<p>WooCommerce is one of the most successful WordPress plugins. It offers entrepreneurs the ability to easily open an online store and sell their products to anyone.<\/p>\n\n\n\n<p><strong>As of 2021 January<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>WooCommerce is powering a,414,537 E-commerce Website<\/li><li>82.5 million downloads <\/li><li>Powers over 29.35% of all Online Stores<\/li><li>Powers 222% of top 1 million e-commerce sites<\/li><li>More than 1267 Themes on ThemForeset alone<\/li><li>There are 980 plugins for WooCommerce on WordPress.org<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Capabilities with Picky Assist Connector<\/h2>\n\n\n\n<p>When you connect your WooCommerce store with Picky Assist Connector you can achieve below mentioned capabilities to enhance your communication with your customer&#8217;s<\/p>\n\n\n\n<p>Primarily you will able to take actions\/perform condition in the Picky Assist Platform when any of the below events happens in your Woocomerce site;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>New Customer Created \/ Deleted<\/li><li>Coupoun Created \/ Deleted \/ Updated \/ Restored <\/li><li>Order Created \/ Updated \/ Deleted \/ Restored <\/li><li>Product Created \/ Updated \/ Deleted \/ Restored <\/li><\/ol>\n\n\n\n<p class=\"has-text-color has-background has-gridlove-bg-color has-gridlove-highlight-bg-background-color\">Apart from the above standard events, it&#8217;s also possible to trigger an event when an action happened in a supported theme or plugin like Abandon Cart, New Subscriber Created, Payment Confirmed, or any other actions which your favorites plugin&#8217;s or themes developed for you. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How It Works?<\/h2>\n\n\n\n<p>Picky Assist Connector makes use of the WooCommerce inbuilt Webhook module to listen the real-time event alerts from the site and then based on the event type you will able to create a filter and relevant action to be taken as demonstrated below;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"\"><tbody><tr><td><strong>Event<\/strong><\/td><td><strong>Filter<\/strong><\/td><td><strong>Action<\/strong><\/td><\/tr><tr><td>Order Update<\/td><td>Create<br>Update<br>Delete<\/td><td>Send WhatsApp Message<br>Add A Tag or Category<br>Assign an Agent in Teambox<\/td><\/tr><tr><td>Coupoun <\/td><td>Create<br>Update<br>Delete<\/td><td>Send WhatsApp Message to a group of customers who matches the specified condition information about the new Coupoun <br><br>Add Customer into a specific WhatsApp Drip Campaign informing about the coupon expiry date and benefits to increase the sales conversion. <br><br>Flash 30% Sales Send Message Only for VIP Customers then add into a Sequence VIP Coupoun March 2021<\/td><\/tr><tr><td>Product<\/td><td>Create<br>Update<br>Delete<\/td><td>Keep the Customer informed via WhatsApp message when a new product is added or an out-of-stock becomes available again. <\/td><\/tr><tr><td>Action<\/td><td>Custom<\/td><td>Take any actions in Picky Assist whenever receives an event alert from your existing plugin&#8217;s or themes.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<p>The first step is to go to Picky Assist and create a Connector URL, just make sure the Connector is in Online Mode to start accepting requests from WooCommerce whenever the subscribed event is triggered.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1-1024x510.png\" alt=\"\" class=\"wp-image-3048\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1-1024x510.png 1024w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1-300x149.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1-768x383.png 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1-370x184.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1-270x134.png 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1-570x284.png 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1-740x369.png 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/Connector-URL-2nd-Step-1.png 1331w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Setup Webhook in WooCommerce<\/h2>\n\n\n\n<p>The next step is to login into your WordPress site then navigate to WooCommerce Menu then <strong>Settings -&gt; Advanced (Tab) -&gt; Webhooks<\/strong> as shown below;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a class=\"gridlove-popup-img\" href=\"https:\/\/docs.woocommerce.com\/wp-content\/uploads\/2013\/01\/woo-webhooks.png\"><img decoding=\"async\" src=\"https:\/\/docs.woocommerce.com\/wp-content\/uploads\/2013\/01\/woo-webhooks.png\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Creating Webhook<\/h2>\n\n\n\n<p>Now, we need to create a webhook for getting an order update, i.e whenever an order status is updated WooCommerce will notify the Picky Assist Connector about the event and the Connector will perform the steps configured by you. <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Name<\/strong>: The&nbsp;<strong>name<\/strong>&nbsp;is auto-generated as \u201cWebhook created on [date and time of creation]\u201d as a standard to facilitate creation. Change the name to something else.<\/li><li><strong>Status<\/strong>: Set to&nbsp;<strong>Active<\/strong>&nbsp;(delivers payload),&nbsp;<strong>Paused<\/strong>&nbsp;(does not deliver), or<strong>&nbsp;Disabled&nbsp;<\/strong>(does not deliver due delivery failures).<\/li><li><strong>Topic<\/strong>: Indicate when the webhook should be triggered \u2013&nbsp;<strong>Order Created<\/strong>,&nbsp;<strong>Product Deleted<\/strong>, or&nbsp;<strong>Customer Updated<\/strong>. There are also&nbsp;<strong>Action<\/strong>&nbsp;and&nbsp;<strong>Custom<\/strong>&nbsp;options.<ul><li><strong>Action Event<\/strong>: This option is available when the Topic is a WooCommerce&nbsp;<strong>Action<\/strong>, such as&nbsp;<code>woocommerce_add_to_cart<\/code>&nbsp;for when customers add products to the shopping cart.<\/li><li><strong>Custom Topic<\/strong>: This option is for&nbsp;<strong>advanced users only<\/strong>. It\u2019s possible to introduce new, customized topics with the help of&nbsp;<code>woocommerce_webhook_topic_hooks<\/code>&nbsp;filter.<\/li><\/ul><\/li><li><strong>Delivery URL<\/strong>: URL where the webhook payload is delivered. (Update this to  PIcky Assist Connector URL)<\/li><li><strong>Secret<\/strong>: The Secret Key generates a hash of the delivered webhook and is provided in the request headers. This defaults to the current API user\u2019s consumer secret, if nothing is entered.<\/li><\/ul>\n\n\n\n<p>WooCommerce has the following status for an Order Update by default, if you have installed any other plug-in then you may get custom status as well <\/p>\n\n\n\n<p>pending  (Default)<br>processing<br>on-hold<br>completed<br>cancelled<br>refunded<br>failed<br>trash<\/p>\n\n\n\n<p><strong>Based on the above order status you can create different steps and filter in Picky Assist Connector to take different actions depends on the order status value<\/strong><\/p>\n\n\n\n<p><strong>pending<\/strong> &#8211; Send WhatsApp Message to your sales team to review and process the order<br><strong>completed<\/strong> &#8211; Send WhatsApp Message to your Customer about the order <\/p>\n\n\n\n<p class=\"has-text-color has-background has-gridlove-bg-color has-gridlove-highlight-bg-background-color\">Similarly, you can create various steps then apply filter and actions in Picky Assist Connector for any value in the WooCommerce. <a href=\"https:\/\/woocommerce.github.io\/woocommerce-rest-api-docs\/#order-properties\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Refer Complete Documentation Here (opens in a new tab)\">Refer Complete Documentation Here<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">References<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" aria-label=\"Creating Steps in Picky Assist Connector \u2028 (opens in a new tab)\" href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-connector\/getting-started#steps\" target=\"_blank\">Creating Steps in Picky Assist Connector <\/a><\/li><li><a rel=\"noreferrer noopener\" aria-label=\"Creating Filters in Picky Assist Connector \u2028 (opens in a new tab)\" href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-connector\/getting-started#filter\" target=\"_blank\">Creating Filters in Picky Assist Connector <\/a><\/li><li><a rel=\"noreferrer noopener\" aria-label=\"Setting Up Action in Picky Assist Connector\u2028 (opens in a new tab)\" href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-connector\/getting-started#actions\" target=\"_blank\">Setting Up Action in Picky Assist Connector<\/a><\/li><li><a rel=\"noreferrer noopener\" aria-label=\"Complete WooCommerce API Documentation for knowing various variable values (opens in a new tab)\" href=\"https:\/\/woocommerce.github.io\/woocommerce-rest-api-docs\/#order-properties\" target=\"_blank\">Complete WooCommerce API Documentation for knowing various variable values<\/a><\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>In this blog, we are going explore the possibilities of integrating WhatsApp with Woocommerce using Picky Assist Connector. Pre-Requisite WhatsApp Channel Enabled Picky Assist Account Woocommerce Plugin Installed in the WordPress Site About Woocommerce WooCommerce is one of the most successful WordPress plugins. It offers entrepreneurs the ability to easily open an online store and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3088,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[140,131],"tags":[141],"class_list":["post-3065","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce","category-integrations","tag-whatsapp-woocommerce-integration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WhatsApp Integration with WooCommerce - Picky Assist Official Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WhatsApp Integration with WooCommerce - Picky Assist Official Blog\" \/>\n<meta property=\"og:description\" content=\"In this blog, we are going explore the possibilities of integrating WhatsApp with Woocommerce using Picky Assist Connector. 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It offers entrepreneurs the ability to easily open an online store and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/\" \/>\n<meta property=\"og:site_name\" content=\"Picky Assist Official Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-23T18:49:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-26T23:04:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/WooC.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"327\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Danny\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Danny\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/\",\"url\":\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/\",\"name\":\"WhatsApp Integration with WooCommerce - Picky Assist Official Blog\",\"isPartOf\":{\"@id\":\"https:\/\/pickyassist.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/WooC.jpg\",\"datePublished\":\"2021-03-23T18:49:20+00:00\",\"dateModified\":\"2021-04-26T23:04:10+00:00\",\"author\":{\"@id\":\"https:\/\/pickyassist.com\/blog\/#\/schema\/person\/f7e9e7ef306abb4d9a1b00210e2c86e1\"},\"breadcrumb\":{\"@id\":\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/#primaryimage\",\"url\":\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/WooC.jpg\",\"contentUrl\":\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2021\/03\/WooC.jpg\",\"width\":600,\"height\":327,\"caption\":\"WooCommerce to WhatsApp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pickyassist.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"WhatsApp Integration with WooCommerce\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pickyassist.com\/blog\/#website\",\"url\":\"https:\/\/pickyassist.com\/blog\/\",\"name\":\"Picky Assist Official Blog\",\"description\":\"Picky Assist Official Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pickyassist.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/pickyassist.com\/blog\/#\/schema\/person\/f7e9e7ef306abb4d9a1b00210e2c86e1\",\"name\":\"Danny\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/pickyassist.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/83c616c1e62e9b2f2177e7b029b7270bea92cfe313402e298ee4c0fa0e05a951?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/83c616c1e62e9b2f2177e7b029b7270bea92cfe313402e298ee4c0fa0e05a951?s=96&d=mm&r=g\",\"caption\":\"Danny\"},\"url\":\"https:\/\/pickyassist.com\/blog\/author\/adminreji_blog\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"WhatsApp Integration with WooCommerce - Picky Assist Official Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pickyassist.com\/blog\/whatsapp-integration-with-woocommerce\/","og_locale":"en_US","og_type":"article","og_title":"WhatsApp Integration with WooCommerce - Picky Assist Official Blog","og_description":"In this blog, we are going explore the possibilities of integrating WhatsApp with Woocommerce using Picky Assist Connector. 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