{"id":3560,"date":"2022-01-15T04:32:12","date_gmt":"2022-01-15T04:32:12","guid":{"rendered":"https:\/\/pickyassist.com\/blog\/?p=3560"},"modified":"2022-08-05T08:05:31","modified_gmt":"2022-08-05T08:05:31","slug":"trello-integration-with-whatsapp","status":"publish","type":"post","link":"https:\/\/pickyassist.com\/blog\/trello-integration-with-whatsapp\/","title":{"rendered":"Trello Integration with WhatsApp"},"content":{"rendered":"\n<p>We will learn how to integrate a Trello Board with WhatsApp through Picky Assist Connector Using Trello Butler (Automation) <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step by Step Setup Video<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"WhatsApp Integration Into Trello 2 Way Deep Integration 2022\" width=\"770\" height=\"433\" src=\"https:\/\/www.youtube.com\/embed\/9FJ28Rl0v1M?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Pre-Requisite<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>WhatsApp Channel Enabled in Picky Assist Account<\/li><li>Access to Picky Assist Connector<\/li><li>Trello Account (Free or Paid) <\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">About Trello<\/h2>\n\n\n\n<p><a href=\"https:\/\/trello.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Trello<\/a> is very popular Task \/ Project Management Platform known for it&#8217;s easy to use Board, List &amp; Card features<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Capabilities with Picky Assist Connector<\/h2>\n\n\n\n<p>When you connect your Trello account with Picky Assist Connector you can achieve below-mentioned capabilities to enhance the business communication with your customer\u2019s<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Automatically Send A WhatsApp Message to A User when a Card is moving from One List to Other like &#8220;Order Processing&#8221; to &#8220;Order Delivered&#8221; <\/li><li>Automatically Alert an Internal User when a Card Moves to a Specific List, like when a card is moved to a list named &#8220;Completed&#8221; Send a WhatsApp Message to the Owner of the card informing that the task is done <\/li><li>When a Card Label got changed or updated Send A WhatsApp message to a specific user like when a label is changed from &#8220;In Progress&#8221; to &#8220;Done&#8221; Send a WhatsApp Message to a specific member<\/li><li>When A List is Added or Marked As Completed Send A WhatsApp Message <\/li><li>When an incoming message comes to WhatsApp Create a new Card in a specific list in the board<\/li><li>When a incoming message contains certain words like &#8220;help, support,call back&#8221; create a card or update the incoming message as comment in the card activity <\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Supported Triggers <\/h2>\n\n\n\n<p>Below are the complete list of Supported Triggers in Trello Automation (Butler) where you will able to take different actions using Picky Assist Connector.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Card Moves <\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>When A Card is Added to A List <\/li><li>When A Card is Added to a Board<\/li><li>When A Card is Archived \/ Unarchive <\/li><li>When a List is Created <\/li><li>When a List have more than x Number of Cards <\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Card Changes<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>When a Label is Added \/ Removed in a Card<\/li><li>When a Attachment is Added \/ Removed in a Card<\/li><li>When a Specific User is Added\/Removed from a Card <\/li><li>When a Vote is Added \/ Removed in a Card<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Dates <\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>When a Due Date is Marked As Completed \/ Incomplete<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Checklists<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>When a Checklist is Added \/ Removed to a Card<\/li><li>When a Checklist is Marked as Completed \/ Incomplete<\/li><li>When an item in a checklist is Checked \/ Unchecked <\/li><li>When an item is added \/ removed in a Checklist<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Card Contents<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>When the name \/ description of the card starts \/ ends \/ contains a specific value <\/li><li>When a comment is posted into a card <\/li><li>When someone is mentioned in a card <\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Fields <\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>When All the Custom fields are completed<\/li><li>When a Specific Custom Field Value Change \/ Update <\/li><\/ol>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How It Works?<\/h2>\n\n\n\n<p>Picky Assist Connector makes use of the inbuilt Automation Feature of Trello called &#8220;Butler&#8221; you can create simple or advanced automation using Butler and in the Action you can send a &#8220;HTTP Request&#8221; from Trello to Picky Assist Connector further in the Picky Assist Connector you can create various Actions like Send A WhatsApp Message, Add User into a WhatsApp Group etc <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Watch Video How Butler Works <\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Use Butler Automation in Trello (Tutorial &amp; Tips)\" width=\"770\" height=\"433\" src=\"https:\/\/www.youtube.com\/embed\/t8IHrVLVNPg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>You can find more Videos in Youtube to learn more about how Trello Automation Platform Butler works <a href=\"https:\/\/www.youtube.com\/results?search_query=trello+butler\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.youtube.com\/results?search_query=trello+butler<\/a> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<p>The first step is to go to Picky Assist and create a Connector URL and get ready with the Connector URL &#8211; <a href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-connector\/getting-started#getting-started\" target=\"_blank\" rel=\"noreferrer noopener\">Read More on How to Create a Connector <\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Create A Automation in Trello Butler <\/h2>\n\n\n\n<p>Kindly refer the above video&#8217;s on how you can create an Automation with Trello Butler, what we will show here how to Set an Action in the Trello which post an event to Picky Assist Connector using the Trello builtin <strong><a href=\"https:\/\/help.trello.com\/article\/1203-issuing-http-requests-with-butler\" target=\"_blank\" rel=\"noreferrer noopener\">HTTP Request<\/a><\/strong> Action <\/p>\n\n\n\n<p>Once A Trigger is Created in the Automation you have to Set an Action, kindly follow the below steps to set a &#8220;HTTP Request&#8221; as action;<\/p>\n\n\n\n<p><strong>Click on &#8220;Content&#8221; then move to last option as shown below;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"352\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection-1024x352.jpg\" alt=\"\" class=\"wp-image-3565\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection-1024x352.jpg 1024w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection-300x103.jpg 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection-768x264.jpg 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection-370x127.jpg 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection-270x93.jpg 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection-570x196.jpg 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection-740x254.jpg 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-content-selection.jpg 1074w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"383\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request-1024x383.jpg\" alt=\"\" class=\"wp-image-3566\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request-1024x383.jpg 1024w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request-300x112.jpg 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request-768x287.jpg 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request-370x138.jpg 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request-270x101.jpg 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request-570x213.jpg 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request-740x277.jpg 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-http-request.jpg 1097w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><strong>Now Click on &#8220;get&#8221; and it will show and option &#8220;post to&#8221; and enter the Connector URL as shown below;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"270\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url-1024x270.jpg\" alt=\"\" class=\"wp-image-3567\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url-1024x270.jpg 1024w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url-300x79.jpg 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url-768x203.jpg 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url-370x98.jpg 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url-270x71.jpg 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url-570x150.jpg 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url-740x195.jpg 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-whatsapp-integration-connector-url.jpg 1133w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Passing Trello Data Values  <\/h2>\n\n\n\n<p>In order this automation to work you need to pass the Trello data values in variables appended to the Connector URL or for advanced Users can use JSON as Payload, we will discuss here how to pass the trello values through variables along with the Connector URL <\/p>\n\n\n\n<p>Let&#8217;s assume your Connector URL is https:\/\/pickyassist.com\/beta\/url\/410474eb24ec757b5545d7c17eaec992c18b<\/p>\n\n\n\n<p>and you need to pass following details to the Picky Assist Connector from your Trello Board <\/p>\n\n\n\n<p>Card Name<br>Card ID <br><br>So we will construct a query as <strong><em>card_name=<meta charset=\"utf-8\">{cardname}&amp;id=<meta charset=\"utf-8\">{cardid}<\/em><\/strong> if you wish to add more values you can add <strong>&amp;<\/strong> then give a <em>variable name = {bulter variable name}<\/em> i.e in simple separate a value with <strong>&amp;<\/strong><\/p>\n\n\n\n<p>Now this query needs to be appended to your Connector URL, add <strong>?<\/strong> at the end of the Connecting URL followed by the query as shown below;<\/p>\n\n\n\n<p class=\"has-large-font-size\"><meta charset=\"utf-8\">https:\/\/pickyassist.com\/beta\/url\/410474eb24ec757b5545d7c17eaec992c18b<strong><span class=\"has-inline-color has-gridlove-acc-color\">?<meta charset=\"utf-8\">card_name=<meta charset=\"utf-8\">{cardname}&amp;id=<meta charset=\"utf-8\">{cardid}<\/span><\/strong><\/p>\n\n\n\n<p>So what it do is that whenever an automation triggers the Trello will replace the <strong>{cardname} <\/strong>with the actual value and assign this to the variable named <strong>&#8220;card_name&#8221;<\/strong> and post to the URL.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Complete List of Trello Variables <\/h3>\n\n\n\n<p class=\"has-gridlove-bg-color has-gridlove-meta-background-color has-text-color has-background has-normal-font-size\">You can get Complete List of Variables Supported by Trello Here <a href=\"https:\/\/help.trello.com\/article\/1157-variables\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/help.trello.com\/article\/1157-variables <\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/help.trello.com\/article\/1157-variables\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"469\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-board-variables-1024x469.jpg\" alt=\"\" class=\"wp-image-3572\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-board-variables-1024x469.jpg 1024w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-board-variables-300x137.jpg 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-board-variables-768x352.jpg 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-board-variables-370x169.jpg 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-board-variables-270x124.jpg 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-board-variables-570x261.jpg 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-board-variables-740x339.jpg 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/01\/trello-board-variables.jpg 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-gridlove-bg-color has-gridlove-highlight-bg-background-color has-text-color has-background has-normal-font-size\">Kindly Note that in order to Send A WhatsApp Message the WhatsApp Number should be saved in your Card along with the Country Code. You can save this as a Card &#8220;Title&#8221; or in a &#8220;Custom Field&#8221; Please make sure that the field you save the WhatsApp Number don&#8217;t contains any other informations.<\/p>\n\n\n\n<div style=\"height:67px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Creating Cards &amp; Adding Comments in Trello when an Incoming WhatsApp Messages comes<\/h1>\n\n\n\n<p>This helps you to automatically create a card in the specific board &amp; list you have configured along with the option to add the incoming message as comment in the specific card under &#8220;Activity&#8221; <\/p>\n\n\n\n<p>We make use of the Picky Assist Connector &#8220;HTTP Request&#8221; action to push incoming messages from WhatsApp to Trello Board and this process includes 5 steps as explained below;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Generating Trello API Key &amp; Token<\/h2>\n\n\n\n<p>The very first step is to generate the API token from your Trello account, make sure the the account you are using having access to the board also note that all comments will be added in the name of the user whom the API is generated, if you wish to track the comments and cards created by our platform then we recommend to create a new user and give a name like &#8220;WhatsApp Bot&#8221; then generate the API from that specific user<\/p>\n\n\n\n<p><strong>To Generate API Key make login into your trello account then click on this url <a href=\"https:\/\/trello.com\/app-key\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/trello.com\/app-key<\/a> in the browser and you will see a screen as shown below;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1024x535.png\" alt=\"\" class=\"wp-image-3916\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1024x535.png 1024w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-300x157.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-768x401.png 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-370x193.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-270x141.png 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-570x298.png 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-740x387.png 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image.png 1355w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><strong>It will open a new window where you need to scroll down and click on &#8220;Allow&#8221; button as shown in the below image<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1-1024x535.png\" alt=\"\" class=\"wp-image-3917\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1-1024x535.png 1024w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1-300x157.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1-768x401.png 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1-370x193.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1-270x141.png 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1-570x298.png 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1-740x387.png 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-1.png 1355w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><strong>You will then able to see a page which display the API Token of your Trello Account as shown in the below image;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"736\" height=\"255\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-2.png\" alt=\"\" class=\"wp-image-3918\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-2.png 736w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-2-300x104.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-2-370x128.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-2-270x94.png 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-2-570x197.png 570w\" sizes=\"auto, (max-width: 736px) 100vw, 736px\" \/><\/a><\/figure>\n\n\n\n<p>Now we have got the API Key &amp; API Token this needs to be saved somewhere as we need this in our next step with the Connector HTTP Trigger Action <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Finding Trello Board ID &amp; List ID <\/h2>\n\n\n\n<p>Now we need trello board id and list id of your trello account to which board we want to create a card and to which list we need to create it<\/p>\n\n\n\n<p>To find the Trello ID &amp; Board ID please open the respective board in a browser then prefix .json at the end of the URL as hit enter<\/p>\n\n\n\n<p>Example : If your trello board direct url is <strong>https:\/\/trello.com\/b\/OkGJAEZR\/trello-api<\/strong> then make it as <strong>https:\/\/trello.com\/b\/OkGJAEZR\/trello-api.json <\/strong>and hit the browser it will show you a JSON data as shown in the below image<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3-1024x535.png\" alt=\"\" class=\"wp-image-3922\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3-1024x535.png 1024w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3-300x157.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3-768x401.png 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3-370x193.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3-270x141.png 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3-570x298.png 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3-740x387.png 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-3.png 1355w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>Now open this url in your browser <a href=\"https:\/\/pickyassist.com\/app\/api\/trello\/board.php\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/pickyassist.com\/app\/api\/trello\/board.php<\/a> and then copy and paste the code into the textbox and click on &#8220;Get Details&#8221; button as shown below and wait for few time which shows the Board ID &amp; List ID present in your board <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-4.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-4.png\" alt=\"\" class=\"wp-image-3923\" width=\"650\" height=\"187\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-4.png 1008w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-4-300x87.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-4-768x222.png 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-4-370x107.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-4-270x78.png 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-4-570x165.png 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-4-740x214.png 740w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/figure>\n\n\n\n<p>This will show you with all the unique ID of the Board &amp; List you have in that specific board which we need it in the next step <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-5.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-5.png\" alt=\"\" class=\"wp-image-3924\" width=\"650\" height=\"350\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-5.png 897w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-5-300x162.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-5-768x414.png 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-5-370x199.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-5-270x145.png 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-5-570x307.png 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-5-740x398.png 740w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3 Create A Connector <\/h2>\n\n\n\n<p>Now we create a new connector which needs to be used to push informations from Picky Assist to Trello Server whenever a new incoming WhatsApp message comes <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Create Global Webhooks or Smart Reply<\/h2>\n\n\n\n<p>Now you need to make use of the Picky Assist Global Webhook or Smart Reply (Smart Actions &#8211; Route to Connector&#8221; feature to trigger the connector whenever an incoming messages comes to your WhatsApp <\/p>\n\n\n\n<p><strong>Send All Incoming Message to Trello <\/strong><\/p>\n\n\n\n<p>If you wish to send all incoming whatsapp messages to Trello then you need to make use of Global Webhook and configure the Connector &#8220;Connecting URL&#8221; as webhook <\/p>\n\n\n\n<p><strong>Send Conditional Message to Trello<\/strong><\/p>\n\n\n\n<p>If you wish to send only specific message to Trello like message contains <strong>&#8220;Help, Support, Call me&#8221; <\/strong>etc then you need to enable the Smart Replies and configure Smart Actions &#8220;Route to Connector&#8221;  then select the newly created connector <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Setting Up Connector HTTP Request<\/h2>\n\n\n\n<p>Now you need to setup HTTP Request in the Connector so that whenever the connector receives an incoming messages it triggers the HTTP request to Trello for creating a new card or adding a comment into the existing card <\/p>\n\n\n\n<p>Go to the Connector then just send a message to your incoming message this helps you to map the incoming message with the Connector, <\/p>\n\n\n\n<p>After that go to &#8220;Steps&#8221; and Create a New Step then select Action &#8220;HTTP Request&#8221; and fill in the below details with real value <\/p>\n\n\n\n<p><strong>Method<\/strong> : POST<\/p>\n\n\n\n<p><strong>URL<\/strong> : https:\/\/pickyassist.com\/app\/api\/trello\/comment.php<\/p>\n\n\n\n<p><strong>Variables<\/strong> <\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>api_key<\/td><td>API Key which we generated from the first step <strong><a href=\"https:\/\/trello.com\/app-key\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/trello.com\/app-key<\/a><\/strong><\/td><\/tr><tr><td>api_token<\/td><td>API Token we generated in the second step<\/td><\/tr><tr><td>board_id <\/td><td>Board ID to which board you need to add the card, generated in the 3rd step<\/td><\/tr><tr><td>list_id<\/td><td>List unique id to which you want to add the card, generated in the 3rd step<\/td><\/tr><tr><td>number<\/td><td>WhatsApp number you need to map this dynamically <\/td><\/tr><tr><td>message<\/td><td>Incoming Message you need to make this dynamically <\/td><\/tr><tr><td>media<\/td><td>Media files if any for incoming, you need to map this dynamically<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Click on <strong>&#8220;Body&#8221;<\/strong> tab then select <strong>&#8220;Query String Form\/Data&#8221;<\/strong> then key the variables in the left side and right side add the actual values which we have extracted from the above steps<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a class=\"gridlove-popup-img\" href=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6-1024x535.png\" alt=\"\" class=\"wp-image-3932\" srcset=\"https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6-1024x535.png 1024w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6-300x157.png 300w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6-768x401.png 768w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6-370x193.png 370w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6-270x141.png 270w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6-570x298.png 570w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6-740x387.png 740w, https:\/\/pickyassist.com\/blog\/wp-content\/uploads\/2022\/08\/image-6.png 1355w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-gridlove-bg-color has-gridlove-highlight-bg-background-color has-text-color has-background has-normal-font-size\">Kindly Note that the Title (Name) of the Card should be the WhatsApp Number in order this to work perfectly, so don&#8217;t edit the Title of the Card, if you are creating cards manually then make sure you are inputting WhatsApp number along with country code.<br><br>The system automatically creates card with the Title as WhatsApp Number <\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">References<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-connector\/getting-started#steps\" target=\"_blank\">Creating Steps in Picky Assist Connector<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-connector\/getting-started#filter\" target=\"_blank\">Creating Filters in Picky Assist Connector<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-connector\/getting-started#actions\" target=\"_blank\">Setting Up Action in Picky Assist Connector<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/help.pickyassist.com\/setting-up-guide\/setting-up-connector\/formatter\" target=\"_blank\">Setting Up Formatter in Picky Assist Connector<\/a><\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>We will learn how to integrate a Trello Board with WhatsApp through Picky Assist Connector Using Trello Butler (Automation) Step by Step Setup Video Pre-Requisite WhatsApp Channel Enabled in Picky Assist Account Access to Picky Assist Connector Trello Account (Free or Paid) About Trello Trello is very popular Task \/ Project Management Platform known for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3581,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[138,131],"tags":[180,182],"class_list":["post-3560","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","category-integrations","tag-trello-integration-with-whatsapp","tag-whatsapp-integration-with-trello-butler"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Trello Integration with WhatsApp - Picky Assist Official Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pickyassist.com\/blog\/trello-integration-with-whatsapp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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