Configuring Webhooks and API
Configuring Webhooks & API
Lets learn how to configure Webhooks & API with Picky Assist Console in order to send & receive messages from your server / application.
Webhook helps you to receive incoming messages , webhook will trigger whenever a new event occurs in your connected phone / device like a New WhatsApp Messages arrives , A New Call Comes, A New SMS Arrives etc , whenever a new event occurs in your connected phone / device we will push the details into your server through the URL configured by you.
API helps you to send messages out, API can use to start a conversation with your customer, it supports sending text and media files, voice api allow you to start a call conference or click 2 call using your connected device.
Menu Location to Configure Webhook & API Tokens
Select Project from the Left Side Bar
To configure Webhook -> Go to Settings -> Webhook -> Update your URL Here
To generate API Token – > Go to Settings -> API Tokens -> Generate API Token
Please note if Smart Replies is Online then Global Webhook will not work , you should configure Webhook under Smart Replies -> Settings -> Webhooks
API Documentation can be download from this link http://pickyassist.com/app/downloads/Picky-Assist-Broadcaster-API-Documentation-V2.pdf
API Test URL Page : https://pickyassist.com/app/api/v2/api_test
Production URL for Push : https://pickyassist.com/app/api/v2/push
Watch the Video Tutorial