Ecommerce continues to accelerate as customers increasingly prioritize speed, convenience, and immediacy in how they shop and interact with brands. At the same time, a deeper shift is taking place in customer...
What is WhatsApp Business Ecommerce and Why It Matters for Online Retail Brands?
Customer behaviour in ecommerce has shifted dramatically over the last few years. Shoppers no longer want long checkout flows, delayed responses, or fragmented support across channels. They want instant answers...
