A common CRM problem appears when a sales team starts using WhatsApp heavily: customer conversations happen in WhatsApp, while customer records remain inside the CRM. A salesperson may know that a prospect asked for a...
ChatGTP Agent in WhatsApp CRM: How It Works
A sales agent receives a WhatsApp message asking for pricing, product availability, delivery time, and a quotation. Instead of answering each question manually, an AI agent can understand the conversation and take the...
