WhatsApp & Zendesk Integration

Your Phone As Zendesk Channel

Enhance customer support experience through WhatsApp, SMS & Missed Calls using your existing android phone and number as Zendesk Channel


Watch Zendesk, WhatsApp, SMS & Call in Action

Convert WhatsApp Messages, SMS & Calls into tickets in Zendesk Support. All other features of Zendesk Support as per your plan will work intact. You can auto-assign tickets to agents, run macros, create triggers and all features just like how you use Zendesk Support. Our Unique feature allows users who don’t have internet and smartphones to reach your support desk through SMS & Missed Call.

Zendesk Channel Unique Features

AI Answer Bot

Don't overload agents with tickets which are in repetitive nature, lets artificial intelligence powered answer bot handles frequently asked questions 24 x 7 without any agents. Convert the conversation into tickets only if bot unable to answer a question or user prefer to get answers from a human.

Easy Integration

One-click installation with Zendesk Support as Channel using Picky Assist Channel App for Zendesk

Offline Support

Our unique feature allows user’s who doesn't have internet and smartphone reaches your support desk through SMS & Missed Calls. Users can switch between WhatsApp & SMS anytime. Offer toll-free call back using Missed Call Service.

Use Existing Number

Single Number for all Channels. Make use of your existing number for WhatsApp, SMS & Missed Call

Use WhatsApp Web

Almost all automation platforms don't allow to use WhatsApp Web parallelly, but with Picky Assist, you can use the WhatsApp Web always.

No Approvals

No approvals from WhatsApp, Get started with the Zendesk in 5 Minutes

Price Match Guarantee

Buy with Confidence! If you find any other company offering the services and features below than our price, then we guarantee to match the price.


  • Android Phone 5 (Lollipop) or above
  • WhatsApp Business App
  • Picky Bridge App Installed in Phone
  • For SMS & Call SIM Card (optional)
  • Zendesk Team or above account
  • Picky Assist Channel App for Zendesk


One Time Setup Charge $499 and $35 monthly or $299 yearly

Required Zendesk Support Team or above or Zendesk Support Plans with ability to integrate App from Zendesk Marketplace.

Introductory Offer

$599 for First Year and renews at $299

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