The way businesses connect with customers has transformed in recent years, and in 2025, WhatsApp remains the undisputed leader in direct communication. With more than 2.5 billion active users worldwide, brands cannot...
In 2026, CRM software is not just for sales. Multiple industry studies reveal that Indian businesses now generate over 65% of their revenue from repeat customers, not new acquisitions. This single shift has changed how...
WhatsApp, the popular messaging app used by over 3 billion users globally, is now showing ads in its “Updates” section. This marks a major shift, as WhatsApp has remained largely ad-free until now. These ads...
If you own a business, you know that customer expectations are rising daily. When a support agent knows past purchases, preferences, and prior dialogues, they can resolve issues faster and delight customers. That’s...
What a year 2022 has been for all of us! We are sure that your business could reach all its goals and also confident that Picky Assist too has played its role well in it. we do remain committed and strive hard to...
Most businesses do not lose customers because their product is weak or demand is low. They lose them during gaps in communication. These gaps appear between a demo and a decision, between a proposal and internal...
As we stand at the threshold of 2026, this moment offers more than a routine year-end reflection. It provides an opportunity to assess how far we have come, what we have learned, and how those learnings are shaping the...
A WhatsApp catalogue allows businesses to showcase products or services directly within a chat experience. Instead of sending multiple images, PDFs, or website links manually, businesses can organize offerings into a...
A business creates a WhatsApp group for customers, adds 100 members, and then leaves the description blank. Within days, members start asking the same questions: What is this group for? Can I promote my business here...
Speed, personalization, and seamless guest experiences matter more than ever, CRM for hospitality industry stands out as a transformative tool. Automating guest booking processes is essential for boosting productivity...
