Chatbot Use Case in Education Industry
Last week one of our customer approaches from a middle east country and demanded a chatbot for publishing their college annual result and conduct frequent evaluations tests through Facebook Messenger & Whatsapp.
We have delivered the solution to our client considering the client privacy we could not disclose the entire use case here , but chatbots can be effectively used for education industry and can accomplishing below task easily without a human intervention ;
Lead Generation & Marketing
Generating leads for new admissions you can deploy chatbots to handle the leads generated from different social media’s, you can provide details about the school like result, testimonials , history, advantages etc
If schools have a screen test before the admission then chatbot can do the screening process without installing any 3rd party applications.
Sending Important Alerts
Schools can send important alerts to the parents or students using bulk broadcaster.
Students can easily search the updated syllabus through chatbot they can download it into their mobile phone without spending much time on the school website
Students are their parents can pay the fees by just interacting with the chatbot chatbot will Fetch the payable amount and ucl link to make the payment.
Holidays announcement can be broadcasted to all students and parents, Parents cancel also download the holiday calendar
Parents can check the attendance status of their children’s by sending the request to the chatbot
Conduct Voting / Polling
Want to understand and trend of the recent recently implement policy then conduct a voting or polling among the students or parents through chatbots
Suggestions and Feedbacks
Parents and students can send their feedback to the school or university from any of their messaging platforms.
Conducting Quiz & Games
Quiz & Games can be effectively conducted using chatbot in a very interactive way.
Conducting Mock Tests
Schools can effectively conduct mock test before the real exam starts
You can send or student can fetch the exams schedules including reminders and special instructions using chatbots
Getting Exam Results
Student or parents can get the exam results by just sending their roll number or registration number to the chatbot, a detail mark-sheet also also be send back to the student.