Drive more bookings. Automate more conversations. Sell more vehicles.
Manage every interactions from first inquiry, test drive or service reminders on WhatsApp with a CRM designed for the fast-paced automotive industry.
Why WhatsApp works for automotive industry?
Customers today expect real-time, personal communication. Whether it’s checking model availability, booking a test drive, or confirming service appointments they prefer WhatsApp over phone or email.
Why a conversational CRM is a game-changer ?
Most automotive businesses still depend on manual follow-ups, spreadsheets, and disconnected tools. This leads to missed appointments, delayed responses, and poor coordination.
Picky Assist brings everything into one smart inbox, right inside WhatsApp so no lead slips through the cracks.
What you can do with Picky Assist ?
Handle all enquiries instantly
Auto-reply to WhatsApp messages from ads or websites with model info, videos, or brochures.
Automate test drive & bookings
Send confirmation, reminders and reschedule options without manual calls.
Assign chats to the right reps
Sales, service, or parts route every inquiry with complete context and timelines.
Run re-engagement campaigns
Bring back cold leads or missed service appointments through automated WhatsApp follow-ups.
Collect feedback & upsell
Gather feedback and promote insurance, accessories, or Motor packages over WhatsApp.
How Picky Assist helps ?
- Sales Team
- Respond to buyer inquiries instantly, even during off-hours
- Share vehicle details, EMI plans, brochures in a single tap
- Book more test drives faster, resulting in 40% higher closures
- Service Team
- Confirm and remind customers about service bookings automatically
- Collect service feedback and improve return rates
- Reduce missed appointments and last-minute cancellations
- Marketing Team
- Send WhatsApp campaigns for model launches or festive offers
- Track which channels bring high-quality leads
- Run re-targeting campaigns for customers who didn’t convert
- Finance & Operations
- Automate insurance and EMI reminders
- Collect payments or booking fees directly via WhatsApp
- Reduce dependency on calls and paperwork
- Management & Owners
- View real-time dashboards for sales, service, and team productivity
- Understand where leads are dropping and optimize processes
- Track marketing ROI and forecast bookings more accurately
- Test Drive & Delivery Coordination
- Schedule and confirm test drives automatically via WhatsApp
- Send location maps, vehicle readiness updates, and delivery timelines
- Reduce no-shows and ensure a smoother handover experience for customers
Real Results
40%
Increase in test drive-to-sale conversions
55%
Reduction in missed service appointments
100%
Clear ROI tracking from campaign to closure
60%
Less time spent on manual coordination
Ready to sell more vehicles and reduce missed service revenue?
Picky Assist streamlines automotive service and payment follow-ups, so your team spends less time chasing customers.
“WhatsApp now handles our service reminders, follow-ups, and payment notifications automatically. Our advisors spend less time calling customers and more time delivering better service.”
Suresh Iyer Service Operations Manager