Picky Assist Official Blog
WhatsApp Marketing Tips

8 Golden Rules for Drafting Engaging WhatsApp Messages

Navigating the world of digital communication can be a bit like playing a complex board game. You’re dealt a hand – your brand, your products, your audience – and you must make strategic moves – your messages – to win the game, i.e., engage your audience and grow your business. But, unlike a board game, the rules aren’t included in the box. Instead, they’re learned through a combination of research, experience, and a touch of creativity. This blog post aims to simplify that process. We’ve distilled the art of crafting effective, engaging messages into eight easy-to-follow tips. Whether you’re an established brand looking to fine-tune your digital messaging or a start-up business learning the ropes, these guidelines will help you communicate effectively with your audience. Writing messages that people like can seem hard, how you convey your message matters. Below are some golden rules to keep your messaging personal, effective, and engaging.

1. Write Like You’re Texting Your Friend

When writing a message, think like you’re talking to your buddy. Be friendly and casual. Just like:

“Hey Sam! 👋 Guess what? Our summer sale is on! Grab your fav items before they’re gone! 🏃‍♂️🛍️.”

2. Use Emojis, But Not Too Much

Emojis make your messages fun and catchy. But don’t use them too much or your message will look messy.

“🔥Hot Deal Alert! Get 50% off all items TODAY ONLY. Hurry, while stocks last!🏃‍♀️”

3. Keep It Short

People don’t like reading long messages. So, keep it short, below 250 characters, and don’t forget to add a link or button where people can take action.

“Summer Sale! Everything is 50% off. Shop now: [Link]”

4. One Action per Message

If you ask people to do many things in one message, they may get confused. So, only ask them to do one thing.

“Get 50% off with code SUMMER50. Check out here: [Link]”

5. End With a Question

When you end your message with a question, people are more likely to reply.

“We’ve got new stuff. Want to check it out? Let us know: [Link]”

6. A Picture is Worth a Thousand Words

A nice picture can make your message stand out. So, add a clear picture with less text.

7. Create Urgency

Setting a deadline can spur your audience into action. Make sure to emphasize the time limit in your messages.

“Almost out of stock! Shop your favorite items now: [Link]”

8. Show How Your Product Helps

Don’t just list what your product can do. Show how it helps. Add a link to a story or video where people talk about how your product helped them.

“Check out how Mike enjoys his life with our Smart Watch: [YouTube Link]. Want the same? Shop here: [Link]”


Writing effective and engaging messages is all about understanding your audience and knowing how to play your cards right. These eight tips provide a roadmap to that end. By personalizing your approach, using emojis strategically, keeping messages concise and clear, limiting your calls to action, encouraging engagement, using compelling images, creating a sense of urgency, and showcasing the benefits of your product or service, you’ll enhance your digital communication strategy and create meaningful connections with your audience. Remember, the goal isn’t merely to send a message, but to foster a dialogue. So, keep these tips in mind, start conversations with your audience, and watch your engagement grow.

Add comment