This guide shows how to integrate WhatsApp with Freshdesk and other email-based ticketing systems like Zendesk, Gmail, HubSpot, and Zoho Desk. Prerequisite WhatsApp Channel Enabled Picky Assist Account Access to...
WhatsApp Official Solution have Number Quality Rating & Mandatory Warmup Process (Messaging Limits) Quality Rating The quality rating shows how messages have been received by your customers in a rolling window of...
WhatsApp has grown far beyond its roots as a simple person-to-person messaging app. It now stands as one of the most widely used communication platforms in the world, connecting an estimated 3 billion people each month...
From September 15, 2021 onwards WhatsApp Official supports sending full funnel promotional messages through WhatsApp Templates i.e brands have the ability to send promotional messages to opt-in customers even there is...
Chatbot Use Case in Hospitality Industry This article explains different use cases of chatbot in the hospitality industry; A Well trained chatbot can replace human agents to provide 24 x 7 assistance over any messaging...
Not Allowed Message Types Marketing & Promotional messages are not allowed.Offers, Offer Coupons and Gift Coupons messages are not allowedUp Selling, Cross Selling appending offers, discounts messages along with...
Have you ever struggled to balance personal, one-to-one customer conversations on WhatsApp with the need to automate, schedule, or scale communication for your business? Many companies faced this exact challenge either...
In today’s digitally-driven world, there’s an increasing need for events and exhibition organizers to leverage technology for enhanced attendee engagement. Among the emerging tools, WhatsApp chatbots and...
Big News for Businesses! Google now lets you add a WhatsApp chat button directly to your Google Business Profile. This means when people search for your business on Google, they can tap one button and start chatting...
Content is the King of Marketing, a short well-drafted message that can influence the customer than a long email, we have combined few tips for drafting great WhatsApp messages which can create more customer engagements...
