Oh my God, it’s going to be the end of 2020 and this year was not that great for many of us due to the Covid 19 pandemic majority of the business across the world faced many challenges including Picky Assist however with the strong determination and passion to solve our customer’s problems we have managed to improve our product a lot, learned many new possibilities by solving the problems and altogether records 300% growth compared to the last year.
Most Loved Features of 2020
Below is the list of most loved features from the 35+ new features we have released in 2020 as per the customer’s request.
Zoho CRM Adon
One of the most requested and awaited features of 2020 is the Seamless Integration of WhatsApp with Zoho CRM. Released in August 2020
WhatsApp Official ISV
Picky Assist becomes WhatsApp Official ISV and working with many BSP’s across the globe for providing WhatsApp Official Integration right into the Picky Assist Platform.
WhatsApp Web Automation
The stable and reliable WhatsApp Automation tool ever made by us for automating your existing WhatsApp Personal or Business by just scanning the QR Code. Released in November 2020
WhatsMail Proactive Conversation
One of the most loved features of 2020 is the ability to send a WhatsApp message right from your email inbox. Released in May 2020
WhatsApp Channel Integrates with 2000+ App in just 5 minutes using the Zapier Integration. Released in June 2020
Facebook Lead Integration
The much-awaited feature for the marketing experts and agencies which gives the ability to integrate WhatsApp & Facebook Leads for automatic lead nurturing through our WhatsApp Drip Campaign. Released in October 2020
35+ Other Features
There are around 35+ other new features like Manual Uploading Subscribers, Exporting Subscribers, Sequence Integration into Facebook Messenger, and much more.
Covid Chatbots & Awareness Campaign
We have provided free chatbots for many NGO and other organization across the globe who works tirelessly to spread the awareness and information related to Covid – 19
New Logo & Tagline
Picky Assist revealed it’s all-new Logo and Tagline “Inspired by Problems” in April 2020
2021 the Flagship Year
2021 will be the flagship year for Picky Assist as we have 4 big scheduled product releases followed by 50+ new features on the way;
The revolutionary Connector helps you to integrate Picky Assist into any 3rd party application without the help of a developer and 3rd party platforms like Zapier. Expected Release February 2021
Ability to create new agents, new departments, user roles, chat routing rules, and much more with the Multi-Agent System. Expected Release March 2021
New Live Chat Platform
All new Advanced live chat platform with 20+ new features. Expected Release March 2021
The best of the Picky Assist is getting baked, a truly drag and drop no coding Chatbot Builder with tons of possibilities and integrations. Expected Release Between June & July 2021
We know that we may not have always met all your expectations even though we tried our best to serve you and we are very thankful for being our loyal customer. With our increased manpower and much-improved product line, we promise to serve you better in 2020