In 2025, Indian businesses generated more than 65 percent of their revenue from repeat customers, according to multiple industry studies, a clear signal that customer relationships now matter more than customer...
Category - News
WhatsApp Introduces Voice Calling for Businesses
WhatsApp has introduced the new WhatsApp Business Calling API, allowing businesses to make and receive voice calls directly within WhatsApp chats eliminating the need to switch between apps. This feature enhances both...
The Lead Follow-Up Issue: How Conversational CRM Saves the Day for Digital Marketers
Imagine this: You’ve crafted a killer digital marketing campaign, generating a wave of hot leads for your client. But then, crickets. Your client isn’t following up, and those precious leads are going cold...
