It is 11 p.m. A customer messages your clothing store: Does the blue kurta come in medium? Can you deliver to Pune? Is cash on delivery available? Nobody replies until morning, and by then she has ordered from a store...
Category - CRM
Best WhatsApp Business API Provider in India
It is 11:40 p.m. A customer who has been eyeing your product all evening finally sends a message: “Is this available in size M, and can it reach me by Friday?” Your team is offline. By morning, that customer...
Ecommerce and CRM: How WhatsApp Catalogs Turn Product Chats Into Sales
Ecommerce and CRM work best when every product question, order and follow-up lands in one customer record. For stores that sell on WhatsApp, using the automated catalog is where that record begins. Picture a home decor...
