In the past, businesses used phone calls and emails to communicate with customers. But today, people want faster and easier ways to connect. That’s why messaging apps are becoming popular, and WhatsApp is the most used one.With over 2.95 billion people using it every month, WhatsApp is now a powerful tool for communication. In 2025, an increasing number of businesses, particularly small and medium-sized ones, were opting for WhatsApp to chat with customers, solve problems, and grow faster.
WhatsApp’s Global Growth in 2025
WhatsApp is used all over the world. Here are some big numbers:
- Active Users (Monthly): 2.95 billion
- Expected Users by End of 2025: 3.14 billion
- Messages Sent Every Day: 140 billion+
- Voice Messages Sent Daily: 7 billion+
- Status Message Seen Daily: 1.5 Billion Users
- Average Use Per Person Daily: 30 minutes
Top Countries by WhatsApp Users
| Country | Number of Users (in Millions) |
| India | 854 M |
| Brazil | 148 M |
| Indonesia | 100 M |
| United States | 88 M |
| Philippines | 77 M |
| Mexico | 66 M |
| Pakistan | 52 M |
| Russia | 50 M |
| Turkey | 50 M |
As you can see, India has the largest number of WhatsApp users, followed by countries like Brazil and Indonesia. That’s a huge opportunity for businesses.
Why Businesses Are Switching to WhatsApp Business API in 2025
In 2025, businesses are choosing the WhatsApp Business API because it’s where their customers are and it delivers real results.
- Instant communication boosts response time and customer satisfaction.
- Familiar platform, no learning curve for users.
- Personalized messaging with rich media and voice notes.
- 24/7 automation using tools like Picky Assist to manage chats, leads, and campaigns.
With WhatsApp Business API, companies can connect, automate, and grow all in one place.
Benefits of Using WhatsApp for Business
Here’s what you can achieve with WhatsApp in your business:
Lead Generation
Collect customer info directly through automated chat flows.
Customer Support
Provide 24/7 support using quick replies, voice notes, and live chat.
Feedback & Reviews
Send review requests, surveys, or service follow-ups instantly.
Marketing Campaigns
Share offers, updates, and announcements to targeted audiences.
Sales Funnel Automation
Guide leads from “hello” to “checkout” using smart flows.
Take Your WhatsApp Automation to the Next Level with Picky Assist
Picky Assist helps businesses use WhatsApp in smarter ways. With zero coding, you can create advanced automation, manage leads, and grow your revenue.
Picky Assist Key Features:
WhatsApp CRM
Store, manage, and follow up with leads right from WhatsApp.
Chatbot + Smart Flows
Build intelligent auto-replies, lead capture flows, and decision trees.
WhatsApp Broadcasts
Send promotional messages and updates in bulk (with delivery tracking).
Funnel & Marketing Automation
Set up trigger-based messages, follow-ups, and nurturing flows.
3rd Party Integrations
Connect with apps like Google Sheets, payment gateways, and more.
👉 Learn more: Picky Assist Features
Turn WhatsApp into Your Business Growth Engine
In 2025, if your business isn’t on WhatsApp, you’re missing big opportunities. Customers want fast and friendly communication. With Picky Assist, you can turn WhatsApp into a sales, support, and marketing powerhouse.
You don’t need coding skills. You just need a smart tool that works.
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