Engage Customers 24 x 7 through different
Social Messaging Platforms with Smart Replies
Send Automatic Follow-up based on
Events & Triggers with Automation
Send Mass Messages & Generate Leads
with Broadcaster
Manage Customers, Create Tickets ,
Tags & Much More with Social CRM
Start A Call Conference or Click2Call with
Telephony
The business doesn't stop when your employees go home.
Smart Replies are answer bots which help businesses to give automatic replies to users queries through WhatsApp, SMS & Websites without deploying any employees at backend and It's future of friction less and instant business communication.
Convert Prospects to Customers
Sequences or Drip campaign is all about engaging customers through a series of automated messages which are relevant and personalised to each customer. It’s a must have tool to nurture a lead.
The best way to monitor employees
Bridge app is an employee monitoring Android app, when installed in each employee phone this can sync the SMS, Call & Social Messaging into a centralised dashboard which helps businesses to track their remote employees activities without any manual interventions.
Why Social Messaging ?
The most engaging channel in the world
Today customers prefer to connect with a business through social messaging apps like Messenger, WhatsApp, Skype etc. Customers are not ready to wait to get an update through email or call , they need instant service or information irrespective of the business hours
Social Messaging apps are now becoming the most engaging channel for businesses with more than 80% open ratio and 10x times CTR's compared to Email.
Active Users
70% Smartphone Users
Open Rate
80%
CTR's
10 X Times Compared to Email
Average Time Spend
25 minutes in a Day