Turn WhatsApp Conversations into Payments
Get Paid 5x Faster
with WhatsApp Pay
Experience the new, hassle-free method of collecting payments directly through WhatsApp, eliminating the need to navigate away from the chat.
What is WhatsApp Pay?
WhatsApp Pay is a streamlined payment service from WhatsApp that enables businesses to effortlessly receive payments directly from their customers within WhatsApp. It's as simple as sending a message so intuitive that even your grandma can use it! Say goodbye to redirections, browser hassles, and external gateways. Payments can be completed smoothly within WhatsApp in just two easy steps.
How Does
WhatsApp Pay Work?
Businesses request payments through WhatsApp using Picky Assist.
Customers receive a clear, detailed payment request on their WhatsApp.
Customers review and securely complete the payment without leaving WhatsApp.
Businesses receive instant confirmation of payment completion.
Businesses promptly ship products or deliver services.
This entire process is automated and requires no manual intervention, making it scalable from just a few payments to millions per day.
WhatsApp Payment vs
Traditional Payment Systems
Why WhatsApp Pay is Faster, Easier, and Better for Your Business
Top 10 Industries in India
Leveraging WhatsApp Pay
Simplify Payments & Boost Your Business Growth
E-commerce & Retail
Use Case Customers place orders via WhatsApp and make payments instantly within the chat.
Benefits Reduced cart abandonment, quicker payment processing, and seamless buying experience.
Travel & Hospitality
Use Case Confirm hotel bookings, travel tickets, and package payments directly through WhatsApp.
Benefits Faster checkouts, improved booking confirmations, and streamlined customer interactions.
Food & Restaurant
Use Case Customers can order food and pay directly through WhatsApp without external apps.
Benefits Simplified ordering process, increased repeat business, and reduced dependency on third-party apps.
Education & Online Learning
Use Case Collect course fees, subscriptions, or membership charges directly via WhatsApp.
Benefits Quick fee collection, automated reminders, and improved student & parent satisfaction.
Healthcare
Use Case Patients can pay for consultations, medicines, or lab tests directly through WhatsApp.
Benefits Easy billing, faster payments, improved patient experience, and fewer payment disputes.
Financial Services & Insurance
Use Case Premium collection, loan repayments, or mutual fund investments through WhatsApp Pay.
Benefits Instant confirmations, reduced operational costs, automated payment reminders, and improved customer retention.
Utility & Bill Payments
Use Case Collection of utility payments such as electricity, water, gas, and mobile recharges.
Benefits Quick collections, automated billing, minimal payment follow-up, and better payment compliance.
Events & Entertainment
Use Case Customers can book tickets for concerts, movies, or events, and pay seamlessly via WhatsApp.
Benefits Immediate payment confirmations, higher conversion rates, and simplified ticket management.
Real Estate & Rentals
Use Case Rent collection, booking payments, or token amounts processed directly on WhatsApp.
Benefits Timely rent payments, reduced paperwork, quick receipt issuance, and transparent transactions.
Professional Services (Consulting, Freelancing, etc.)
Use Case Accepting consultation fees, service charges, or subscription fees via WhatsApp.
Benefits Faster payments, reduced delays, instant invoicing, and efficient financial management.
Key Features of WhatsApp Payment Automation by Picky Assist
Effortless Payments via Excel Upload
Quickly and easily initiate bulk payment requests directly by uploading Excel sheets, simplifying large-scale collections and significantly reducing manual effort and errors for businesses.
Programmable Recurring Payment Reminders
Automatically schedule customizable payment reminders to customers, enhancing timely payments and significantly boosting overall payment collection rates without manual follow-up efforts.
Easy Integration with No-Code Connectors
Integrate effortlessly with third-party applications or services using intuitive no-code connectors, enabling businesses to automate payments without needing any technical skills or developer support.
Automated Payment Reconciliation
Automatically reconcile payments instantly upon receipt, eliminating manual tracking, reducing errors, and ensuring precise accounting, resulting in increased efficiency and accurate financial reporting.
Complete Automation at Scale
Achieve full payment automation from request to confirmation, seamlessly handling thousands of payments daily without human intervention, thus drastically improving operational efficiency and reducing costs.
Integrated with WhatsApp Commerce
Offer your customers a frictionless payment experience directly within WhatsApp Commerce, streamlining the purchase and payment processes in one intuitive platform, increasing customer satisfaction and sales conversion.
Global Payments via Link
Easily collect secure payments globally through payment links, enabling transactions even from countries where direct WhatsApp native payments aren't supported, thereby expanding your market reach and ensuring convenient global operations.
Seamlessly Integrated with all Picky Assist Product Eco System, WhatsApp Broadcaster, Chatbot, CRM, Workflow, Funnels, Connector, Flow builder
FashionLane experienced 60% faster payment collection after integrating WhatsApp Pay.” Ready to speed up your payment cycle?
FAQs
What are the eligibility criteria for starting with WhatsApp Payment?
Your business must be registered in India and verified through Facebook Business Manager or Meta Business Suite. Additionally, you need an account with one of WhatsApp's supported payment gateways: RazorPay, Billdesk, PayU, or ZaakPay.
Who handles the settlement of funds collected via WhatsApp Payment?
Your selected payment gateway provider (such as RazorPay, Billdesk, PayU, or ZaakPay) is responsible for settling funds. Typically, settlements are completed within 2 working days after the transaction.
My business is in India but has international customers. Is WhatsApp Pay suitable?
WhatsApp's native payment solution currently supports only Indian phone numbers. For international customers, you can use Picky Assist's Payment Gateway integration, sending payment links through WhatsApp buttons. Customers are redirected to complete transactions externally. Supported global gateways include Razorpay, PayU, PayPal, and Stripe.
I don't currently have a payment gateway. Can I apply for one?
Yes. Picky Assist has partnered with Razorpay to help businesses quickly set up a payment gateway. You can create a free account and complete KYC through our provided link to get started immediately.
How do refunds work for WhatsApp Payments?
If a payment was made via WhatsApp Payment through Picky Assist, you'll have options within your Picky Assist account to issue full or partial refunds easily. The refund request will then be processed through your connected payment gateway.
I don’t have a website. Can I still use WhatsApp Payment?
Yes, you can start using WhatsApp Payment without having a website, provided you meet the eligibility criteria outlined above.
How quickly can WhatsApp Payment be activated?
Activation is usually instant once all eligibility requirements are met.
Are there payment limits when paying through WhatsApp?
WhatsApp does not impose specific payment limits. However, payment limits might be set by your payment gateway provider based on your business category. It's recommended to confirm details directly with your provider.
Do WhatsApp or Picky Assist charge any transaction fees for WhatsApp Payments?
No. Currently, neither WhatsApp nor Picky Assist charge additional transaction fees. You can use WhatsApp Payment freely as long as your Picky Assist account has an active paid plan.
My payment gateway is not supported by WhatsApp Payments. How can I integrate?
If your current payment gateway isn't supported by WhatsApp, native WhatsApp payment experiences aren't possible. Instead, you can integrate your gateway using Picky Assist APIs, sending automated payment links through WhatsApp buttons that redirect customers externally to complete payments.
Can I integrate WhatsApp Payment with my existing CRM or billing systems?
Absolutely! Picky Assist provides comprehensive APIs, allowing seamless integration of WhatsApp Payment functionalities with your existing systems, CRM, or billing software.
