WhatsApp & Zendesk Integration

Your WhatsApp As Zendesk Channel

Enhance customer support experience through WhatsApp, SMS & Missed Calls using your existing android phone or Official WhatsApp Number as Zendesk Channel


Zendesk Channel Unique Features

AI Answer Bot

Don't overload agents with tickets which are in repetitive nature, lets artificial intelligence powered answer bot handles frequently asked questions 24 x 7 without any agents. Convert the conversation into tickets only if bot unable to answer a question or user prefer to get answers from a human.

Easy Integration

One-click installation with Zendesk Support as Channel using Picky Assist Channel App for Zendesk

Offline Support

Our unique feature allows user’s who doesn't have internet and smartphone reaches your support desk through SMS & Missed Calls. Users can switch between WhatsApp & SMS anytime. Offer toll-free call back using Missed Call Service.

Use Existing Number

Single Number for all Channels. Make use of your existing number for WhatsApp, SMS & Missed Call

Price Match Guarantee

Buy with Confidence! If you find any other company offering the services and features below than our price, then we guarantee to match the price.


  • Picky Assist Valid Subscription
  • Zendesk Adon Activated
  • Zendesk Team or above account

Getting Started

Please find the below step by step process to get started with Picky Assist & Zendesk


Create A Free Account

Create a Free account https://pickyassist.com on verifying the email address your account will be credited with $2 for testing the services.


Create A Project

Then create a project from the Picky Assist Web control panel and connect a Channel .From the Left Sidebar Drop Down & Click "Create New Project" then buy and activate the Zendesk Adon


Login Into Zendesk Account

Login into Zendesk Account and visit Zendesk Marketplace search for Picky Assist App and Install


Connect Picky Assist Project with Zendesk

Connect Picky Assist Project with Zendesk and configure the Zendesk Picky Assist Integration

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