WhatsApp & Zendesk Integration

Your WhatsApp As Zendesk Channel

Enhance customer support experience through WhatsApp, SMS & Missed Calls using your existing android phone or Official WhatsApp Number as Zendesk Channel

line

Watch Zendesk, WhatsApp, SMS & Call in Action

Convert WhatsApp Messages, SMS & Calls into tickets in Zendesk Support. All other features of Zendesk Support as per your plan will work intact. You can auto-assign tickets to agents, run macros, create triggers and all features just like how you use Zendesk Support. Our Unique feature allows users who don’t have internet and smartphones to reach your support desk through SMS & Missed Call.

Zendesk Channel Unique Features

AI Answer Bot

Don't overload agents with tickets which are in repetitive nature, lets artificial intelligence powered answer bot handles frequently asked questions 24 x 7 without any agents. Convert the conversation into tickets only if bot unable to answer a question or user prefer to get answers from a human.






Easy Integration

One-click installation with Zendesk Support as Channel using Picky Assist Channel App for Zendesk






Offline Support

Our unique feature allows user’s who doesn't have internet and smartphone reaches your support desk through SMS & Missed Calls. Users can switch between WhatsApp & SMS anytime. Offer toll-free call back using Missed Call Service.






Use Existing Number

Single Number for all Channels. Make use of your existing number for WhatsApp, SMS & Missed Call






Price Match Guarantee

Buy with Confidence! If you find any other company offering the services and features below than our price, then we guarantee to match the price.

Requirements

  • Picky Assist Valid Subscription
  • Zendesk Adon Activated
  • Zendesk Team or above account

Pricing


Just Pay One Time Charge $499 for lifetime Adon Access


You should always have a valid Picky Assist Plan to use Adon

Getting Started

Please find the below step by step process to get started with Picky Assist & Zendesk

Step
1

Create A Free Account

Create a Free account https://pickyassist.com on verifying the email address your account will be credited with $2 for testing the services.

Step
2

Create A Project

Then create a project from the Picky Assist Web control panel and connect a Channel .From the Left Sidebar Drop Down & Click "Create New Project" then buy and activate the Zendesk Adon

Step
3

Login Into Zendesk Account

Login into Zendesk Account and visit Zendesk Marketplace search for Picky Assist App and Install

Step
4

Connect Picky Assist Project with Zendesk

Connect Picky Assist Project with Zendesk and configure the Zendesk Picky Assist Integration

Trusted by 1000+ Customers from 73+ Countries