A customer sends a WhatsApp message. Someone replies. The customer asks another question. Your team checks the CRM, confirms a detail, sends a follow-up, and updates the record. Now imagine WhatsApp handling that entire...
Category - Chatbot Builder
What are the rules and best practices for creating WhatsApp order templates?
When businesses automate WhatsApp orders, a common mistake is treating every order message as the same template. An order confirmation, payment request, dispatch notification, and delivery update are different...
WhatsApp Business Account: Setup, Verification & API Guide
A WhatsApp business account is any WhatsApp number registered under a business identity rather than a personal one. There are two distinct types; a free WhatsApp Business App account for solo operators, and a WhatsApp...
