WhatsApp Shared Number

Get a dedicated keyword #your-brand-name

Use our Shared WhatsApp Official Number to send and receive WhatsApp Messages using dedicated branded keyword like
#your-brand-name (#picky) or use our un-branded keyword for testing like #WV12623883FUrU1AgHG


How it Works


Select A Number


Purchase A Keyword


Share with Users

When we receive a message with your keyword on the shared number you selected, we will simply route it to your account and further you can engage with user’s as normal. All features of picky assist will work smoothly with the shared number as well including API.

Scan QR Code

Experience the Innovation

Send WhatsApp #picky to +91 9737 00 11 55 to see the innovation in action

Check Keyword Availability


The WhatsApp shared number will follow the same price as phone automation and by default it’s enabled in all accounts with an unbranded keyword, you can purchase a branded keyword by paying $50 one time charges.

Plan Pay As You Go Small Medium Large Unlimited
One Time Setup Charge $50 $50 $50 $50 $50
Monthly Rent $0 $5 $10 $25 $35
Free Session Messages $0.005 / Interaction 2500 (Free) 8000 (Free) 25,000 (Free) 50,000 (Free)
After Free Quata $0.005 / Interaction $0.003 $0.002 $0.001 $0.0005
Template Charges to UNITED STATES $0.0102 Download $0.0098 Download $0.0094 Download $0.0094 Download $0.0094 Download
Premium Keyword Charges $0 $0 $0 $0 $0
API Access

Important Terms

There will no free Template Messages included so you will be billed as per the destination country.

It’s mandatory that the user must start the conversation by sending your keyword followed by a message.


Pre Approved Templates

If you want to send messages after 24 hours windows to a WhatsApp User then you must make use of templates, since its a shared WhatsApp number you can’t request a template instead you can make use of the pre-approved generic templates as below

Template ID Template Name Template Category Template Message Template Type Language
No Templates Found

* If you don’t see the category of messages then please feel free to contact us with your sample message

Branded Vs Unbranded Keywords

Let’s see how branded and unbranded works for you, un-branded keywords are the perfect choice for testing.

Branded Un-Branded
Easy to remember keyword with your brand or company name #your-brand-name like #picky A long keyword like #WV12623883FUrU1AgHG good for testing
One Time Setup Charge of $50 applicable No Setup charges, active with all Phone Automation Plans
Option to Customise Optout & Signature Messages Default message with Picky Branding will send for Opt-out message and Signature


Intelligent Context Switching

Our perfectly crafted intelligent context switching technology allows the maximum flexibility to your business. Your contact needs to just start the conversation with # followed by your keyword all further conversations from the user will automatically route to you until the user changed the context by sending another valid keyword. Even if another keyword is sent by the same user when you reply in order to maintain the context of the conversation our platform intelligently adds your business name and keyword (signature) in the footer of the message so the user will not get confused. The signature text will be appended along with the message only if there are multiple contexts available against the user. You can custom the signature text. Read More

Highly Scalable & Reliable

It’s WhatsApp Official Based Solutions capable to send and receive millions of messages in a day. It’s more reliable than phone-based automation with 99.5% Uptime & 98% Average Delivery Ratio


90% Cost Saving when compared to dedicated Official WhatsApp Number and powered with all features.

Support All Media

Shared WhatsApp solution supports sending and receiving all types of media files where phone automation is limited to receive only text and not able to send location and contact.

Pre-Approved Templates

We have pre-approved ready to use templates for OTP, Invoices (PDF & Image), Ecommerce Shipping Alerts, Appointment Confirmation, Ticket Updates, Feedbacks. Login to See List of Available Templates

Easy Opt-Out Management

We take the end-user privacy seriously on our WhatsApp Shared number, a user can opt-out receiving a message from your business anytime by sending “STOP” followed by your keyword like #picky stop. When the user sends another message with your keyword they will again opt-in to your business. In order to avoid misusing the shared number, the user must initiate the conversation first by sending a message.

Frequently Asked Questions

No, you will be provided with a dedicated free interaction counts for a example if you are on a "Large" plan it offers 25,000 free interactions in a month so you will get 25,000 free interaction for the phone automation and WhatsApp Shared Number each i.e total 50,000 free interaction but both can't be clubbed together. Please note in "Unlimited" plan free whatsapp shared number interaction is limited to 50,000 in a month
Irrespective of your plan you will be billed for all template messages based on the destination country, please refer the country wise template message charges i.e no free messaging quota available for template messages and your account should have enough balance to send templated messages.
User's can opt-out from a WhatsApp Shared number by simply sending # STOP like #picky stop and users will be opt-out from the WhatsApp Shared Number. You can see all opt-out users under Settings->Black List->Opt-Out
Signature works and append to the message only if one user is interacting with multiple keywords through a Single WhatsApp Shared number , for an example lets consider 2 business have following keywords and both of them are selling "mobile phones" Read More
Yes, you can manually opt-out a user by adding the mobile number along with country code without + or 0 , Settings -> Black List ->Opt-Out->Add Optout Number button